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Preparation & (mostly) luck reduce outage time

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AP Photo/Frank Eltman

On Wednesday New York Governor Andrew Cuomo praised Long Island's new electric company PSEG for, among other things,  greatly reducing the time customers had to wait for outages to be fixed.  WSHU's Charles Lane has this report on t how  PSEG was able to do this.   

  

Charles is senior reporter focusing on special projects. He has won numerous awards including an IRE award, three SPJ Public Service Awards, and a National Murrow. He was also a finalist for the Livingston Award for Young Journalists and Third Coast Director’s Choice Award.
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