Connecticut AG Investigates Frontier Communications Over Customer Complaints
Connecticut Attorney General William Tong has announced an investigation into Norwalk-based Frontier Communications. Officials will look into over 1,000 customer complaints about poor voice, video and internet quality and overcharges on equipment and promised rates.
The announcement comes as the broadband company considers whether to declare bankruptcy because of mounting debt.
Frontier is also the target of investigations in some of the other 29 states where it operates.