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Connecticut will reveal hidden fees in concert ticket sales

A ticketmaster website is shown on a computer screen in November, the month that Taylor Swift concern tickets went on presale.
Joe Raedle
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Getty Images
A ticketmaster website is shown on a computer screen in November, the month that Taylor Swift concern tickets went on presale.

Starting in October, a law goes into effect that will make tickets to entertainment events sold in Connecticut to be more up front about any additional fees. Officials said the goal is to create more transparency in the concert ticketing industry.

The law will require ticketing providers to disclose the total charge before a buyer selects the ticket. This also applies to resales.

Most ticketing websites will add additional fees and service charges onto the price of a ticket at checkout — in some cases doubling the advertised price. Sites like Ticketmaster, for example, say they’re convenience charges for the instant purchase.

On the federal level, U.S. Sen. Richard Blumenthal (D-CT) has urged the Department of Justice to investigate the industry, as consumers face skyrocketing prices and a lack of alternatives.

He has also called the recent merger of Ticketmaster and Live Nation a "monopoly."

Sabrina is host and producer of WSHU’s daily podcast After All Things. She also produces the climate podcast Higher Ground and other long-form news and music programs at the station. Sabrina spent two years as a WSHU fellow, working as a reporter and assisting with production of The Full Story.