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Connecticut regulators have determined that Eversource and United Illuminating failed to meet acceptable performance standards in their preparation and response to Tropical Storm Isaias last summer.

Image by F. Muhammad from Pixabay

Connecticut regulators have rejected a proposal from Eversource and United Illuminating to begin disconnecting service to customers with unpaid bills.

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Eversource Energy is expecting regulators to allow the utility company to charge customers to pay back millions of dollars in costs from their response to Tropical Storm Isaias last summer.

Elected officials across Connecticut testified before state regulators Monday that electric utility Eversource repeatedly failed to provide critical updates on power restoration in the aftermath of Tropical Storm Isaias, which knocked out power to hundreds of thousands of customers earlier this year.

Connecticut’s Public Utilities Regulatory Authority has made changes to how electricity providers in the state charge for the ‘delivery’ portion of resident’s electric bills.